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GENERAL POLICIES & PROCEDURES

Thank you for considering Las Rosas Hotel & Spa for your upcoming celebration/ function.

The success of your function is important to us! Before confirming your reservation, please review the following general information.

Should you have any questions regarding any of our policies, please consult one of our Catering Representatives.

The Hotel is not able to host wedding events in High Season: July, August or during Holidays unless the function takes place during the week, with a maximum of 70 people.

Our Wedding Packages on weekends include:

Deposit

First Deposit - Based on 50% of the combined food and beverage minimum, plus the rental fee for the event space reserved. The first deposit is request to keep the date of the wedding.

Final Deposit.- Due one month or 30 days prior to the event date and is based on the estimated final balance for your event, based on your actual food and beverage selections and all related costs.

Deposits are non-transferable.

Payment

All prices are due to change due to market fluctuations. Confirmed prices will be quoted thirty (30) days prior to your function. You will receive a contract based upon your selections and estimated counts.

All advance payments needs to be deposited to the hotel's Wells Fargo Bank account number.

Once you have done the deposit we appreciate if you could send us the copy of the deposit via fax : 01152 646 1759029

Or mail it to our address :

Las Rosas Hotel
482 W. San Ysidro Blvd. # 220
San Ysidro, Ca. 92173

The currency exchange rate of the hotel will apply in each payment.

Cancellation:

All advance deposits will be forfeited should your event cancel. All cancellations must be received in writing. Because the full extent of our revenue loss due to cancellation is difficult to ascertain, the following charges shall apply :

Tax and Service Charges

All services including food, beverage are subject to applicable in accordance with Mexican Federal Regulations taxable Sales. (10% sales tax ) A service fee will be charged on all items and services do not provided by the hotel.

Hotel Rooms

We are happy to offer you and your attendees all our 48 ocean view rooms.

The booking of all 48 rooms for events on weekends (Fridays and Saturdays) is a Hotel requirement. Exceptions can be made in low season by a special arrangement. A credit card is requested as a guarantee to block all rooms. The wedding contractor guests will need to contact the hotel directly to make their room reservations three (3) months before the event date. It is imperative that they identify themselves by your "group name" as stated on the contract.

At the time that they make the room reservation, they will have to provide their own credit card and the first night will be charge as a deposit and the remaining balance for the room as well as the tax will due upon arrival.

It will be the responsibility of the weeding contractor that all rooms be paid three months prior to the event, if any of the rooms that were blocked remain available, the hotel will charge the two nights on the wedding contractor's credit card.

Minimums

Minimum guests guarantee, food and beverage apply for each reception Site. Please inquire. The food and beverage minimum expenditure does not include cash bar sales. Service charge and sales tax does not contribute to the minimum expenditure required and will be added to all charges. If the minimum guests guarantee, food and beverage is not met, the difference is charged as room rental.

For the followings events the Hotel required a Minimum percentage of attendance based on the final guest guarantee stated on the contract:

The hotel require a minimum expenditure in bar services for the following events:

Food & Beverage

All Federal, State, and local laws governing Hotel food and beverage purchases and consumption are strictly enforced.

All menu quotations are based on current prices and are subject to change without notice. Your menu should be determined al least two months prior to your wedding. Children's menus are available for children 5-12 years old.

If more than one entrée choice is selected, client must provide an exact count for each entrée and must provide proper signage in front of each to ensure timely and seamless service.

The Hotel will handle and serve all food and beverages that are required for your function.

Cake Cutting Fee: You may provide your own cake, and a cutting fee of $ 1.50 per person will be applied to the invoice.

Food and Beverage is not allowed to be removed from the property due to certain liabilities. We reserve the right to confiscate food and beverage that is brought onto the property in violation of this policy.

Food prepared by the hotel, which is not consumed by the attendees, may not be taken out of the hotel after function. The only exception is wedding cake tops.

Special Services

Our Events Representatives can assist in many areas of services, such as floral arrangements, Video, photography, Wedding cake, Spa and Beauty Services, transportation, Tours, music options, fireworks.

All requests for outside services must be approved by the Hotel Events Department.

Timelines

Wedding ceremonies are schedule one - half hour prior to the beginning of your reception. The ceremony site is available for a maximum or three hours. All wedding receptions are blocked for five hours. Times may be extended within curfew at an additional charge of $ 500.00 dollars per hour, based on availability. Food buffets are limited to 2 hours. If more time is requested, extra charge of $50.00 dollars/hr. will apply.

Decorations and Seating

The hotel provides tables, chairs, white linens, white napkins, china, glassware and silverware. Upgraded items are available for rental through the catering department. We provide 60" banquet rounds which accommodate ten people. Additional tables can be reserved near your head table. Your final floor plan will be based on your final guarantee.

In order to perform an exemplary service for all guests, the hotel reserves the right to make changes of assigned function site as deemed necessary if the weather conditions are adverse.

Guest Guarantee

The final guaranteed number of guests must be specified seven working days prior to the event. If you do not contact us within the specified time, your expected attendance will serve as your guarantee. This minimum guarantee is not subject to reduction.

Personal Items

The hotel recommends you assign an attendant to set and look after your personal items and gifts. The hotel will not be responsible for any items brought to your wedding or rented by your outside vendors. It is the client's responsibility to return any equipment to the vendor after the wedding. All items must be taken at the conclusion of the event. We cannot guarantee storage or the safe return of any item left in the banquet area after your reception.

The Hotel does not accept any responsibility for damage or loss of any merchandise or items left in the Hotel during or after your reception. It is the responsibility of the contracting party to ensure the hotel facilities are left in the same order in which they were found. The Hotel does not allow items affixed on the walls, floors, ceilings, furniture or any other hotel property unless approval is given by the hotel in advance. Any damage to the hotel property resulting from misuse by guests affiliated with your group will be the responsibility of the client.

Your signature below indicates that all terms of this General Policies & Procedures are understood and agreed upon.

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